Communication Quiz #4

Your Name:*

Your Company:*

Using the proper medium is especially important in communicating disciplinary action. The recommended process is face-to-face, if possible.*

true

false

A communication barrier is when both parties have different points of view. An effective way to deal with this is to:*

become emotional

listen and ask questions

Another communication barrier that we often forget is:*

assuming the other person is wrong

failing to seek adequate feedback

Workplace Communication & Trust (part four)